Doctors · hospitals · EMS · CMS
Healthcare professionals: refer a patient
Prompt care at the practice, at home or in a nursing home (EMS), with progress reports sent to the referring doctor. As members of the Réseau de Santé du Haut-Léman (the regional health network), we work hand in hand with healthcare professionals across the region.
In practice
Refer a patient in 3 steps
1
Hand over the prescription
If possible, state the specialty required (women’s health, neurology, hand/shoulder, geriatrics…) and we will direct the patient to the most suitable therapist.
2
The patient books an appointment
Online at start.physio or by phone, at the practice of their choice.
3
Prompt care
An appointment is usually available within a few days to a week.
For your patients
At the practice, at home, in nursing homes
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At home and in nursing homes
If the patient cannot travel, write “home visit” on the prescription. Our mobile team travels by electric vehicle throughout the Riviera and the Chablais: homes, nursing homes, clinics and institutions.
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Urgent cases
Slots are always kept free for cases clearly justified by a healthcare professional (post-operative care, early rehabilitation). Contact us directly.
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Reports and handovers
A short progress summary can be sent to the referring doctor on request. For complex cases or transitions of care (hospital discharge, admission to a nursing home), we are available for a liaison assessment.
Network
Réseau de Santé du Haut-Léman
We coordinate our care with partners across the region to ensure continuity along each patient’s care pathway.
Hôpital Riviera-Chablais (HRC)
Continuity of care after hospital stays, discharge coordination.
Home care and social centres (CMS)
Coordinated follow-up for patients who need social and medical support.
OSAD
Coordination for home-care patients who also receive physiotherapy.
Doctors and specialists
Family doctors, specialists and other healthcare professionals in the region.
Quality
Our commitments
Prompt care, short waiting times
Digital home exercise programme (Wibbi) for every patient, a practice we were the first in French-speaking Switzerland to offer, from 2019
Monitoring of treatment outcomes and quality using artificial intelligence, a first in Switzerland (2026)
Therapists certified with peritia.care: we are the first healthcare organisation to do so (2026)
Care in line with Physioswiss guidelines and ISO 9001 standards
Open communication with referring professionals
A clinical question or a collaboration in mind?
Write to us and we will get back to you quickly.