Legal information
Cookie policy
This cookie policy explains how the start.physio website uses cookies and similar technologies to ensure that it works properly, to improve your user experience and to collect visitor statistics.
This English version is a translation provided for information only. Only the French version is legally binding.
1. What is a cookie?
A cookie is a small text file stored on your device (computer, smartphone, tablet) when you visit a website. Cookies can be temporary (deleted when you close your browser) or persistent (kept for a set period).
2. Data controller
The data controller for cookies is:
01 start.physio SA
Rue du Grand-Cerclet 2
1852 Roche, Switzerland
Contact: data@startphysio.ch
Some data may be shared with other entities of the start.physio group, or with our technical partners (Google).
3. Types of cookies used
Our website uses the following categories of cookies:
a) Technical cookies (necessary)
– Ensure that the website works properly,
– Enable navigation, form handling and security.
➡ These cookies are mandatory and do not require consent.
b) Statistics cookies
– Measure the audience and analyse how the website is used,
– Collected via Google Analytics and Google Search Console.
➡ Your consent is required before they are activated.
c) Marketing cookies (optional)
– Analyse visitor behaviour in order to optimise our communication,
– May be used by third-party services (e.g. Google).
➡ Your consent is required before they are activated.
4. Consent
On your first visit, a banner informs you that cookies are used. You can:
– Accept all cookies,
– Refuse non-essential cookies,
– Customise your choices by category.
You can change your preferences at any time via the “Manage my cookies” link at the bottom of the website’s pages.
5. Managing cookies
You can also set your browser to refuse all or some cookies:
– Google Chrome
– Mozilla Firefox
– Safari
– Microsoft Edge
6. Retention period
– Technical cookies: session duration (until the browser is closed),
– Statistics/marketing cookies: maximum 13 months, in accordance with the GDPR.
7. Changes
We may update this cookie policy at any time. Any change will be published on this page with the revision date.
Last updated: October 2025
